RFQ processing is at the heart of every trading and procurement workflow. Yet, manual handling of requests is still slowing teams down, creating bottlenecks and unnecessary risks. With Emmie, Terranoha’s intelligent virtual agent, RFQs are managed end-to-end — faster, safer, and fully compliant — giving your teams more time to focus on strategy and client relationships.

How Emmie Streamlines RFQ Workflows

    • Seamless multi-channel intake. Whether it’s email, API, WhatsApp, or Teams, Emmie captures RFQs effortlessly, ensuring no request is lost or overlooked.
    • Smart processing with NLP & OCR. Emmie uses multilingual Natural Language Processing and Optical Character Recognition to understand, structure, and enrich incoming requests.
    • Automated validation & system integration. Internal business rules are automatically applied. Emmie integrates with ERPs, CRMs, trading platforms, and more — ensuring RFQs are validated and processed correctly the first time.
    • Instant, compliant response. Final quotes or responses are dispatched immediately, accompanied by complete audit trails for compliance and accountability.

Terranoha Normalizes & Standardizes

Key Benefits You Can Expect

Benefit What it Delivers for You
Unmatched Efficiency Respond to RFQs in mere seconds — up to an 80% reduction in processing time. 
Cost Savings & Error Reduction Automation of repetitive tasks cuts down resource usage and human error.
24/7 Availability Emmie never sleeps — she handles multiple requests simultaneously, any time of day.
Enhanced Customer Experience Fast, accurate, always-on service improves satisfaction and engagement.
Full Auditability & Compliance Every interaction is logged — timestamped, channel-identified, traceable — simplifying audits and regulatory compliance.

 

Why Terranoha’s Emmie Stands Out

Built for Real-World Trading Dynamics

Emmie was trained on over 2 million RFQs, leveraging N‑gram TF‑IDF text analytics to identify key data — from contract details to transaction size — translating unstructured inputs into standardized, actionable messages.

Compliance at Every Step

In high-stakes environments like commodities or financial trading, compliance isn’t optional. Emmie captures every facet of a transaction — from when an RFQ was received to which model generated the quote — ensuring transparency and regulatory alignment.

Real Impact: Transforming Team Performance

Organizations using Emmie have seen:

  • Dramatic Boosts in Response Speed — RFQ cycles shortened by up to 80%.

  • Improved Response Rates & Customer Satisfaction — Faster, 24/7 engagement leads to stronger client relationships.

  • Scalability Without Additional Headcount — Easily handle peaks in demand without overstaffing.

Summary: Emmie is Your RFQ Game-Changer

Emmie is not just another Chatbot. She’s a full-featured virtual agent that:

  1. Handles RFQs across multiple platforms — seamlessly and instantly.
  2. Understands and structures complex requests using NLP & OCR.
  3. Applies internal validations, integrates with your core systems, and delivers responses with full audit trails.
  4. Ensures both operational excellence and rigorous compliance.

Ready to Get Started?

 

Send your RFQs directly to Emmie

Discover how Emmie can transform your RFQ workflow:

  • Book a Demo — See Emmie in action.

  • Explore More — Learn how Emmie drives efficiency across trading, freight, commodities, and more.