Compliant Messaging
Ensure surveillance is maintained. Differentiate yourself digitally
Compliant Messaging for Secure and Compliant Client Communication
As employees rely on unauthorized channels like instant messaging, remote work has created compliance blind spots.
Financial institutions struggle to balance regulatory obligations with the need to capture and retain client communications.
Terranoha enables text-based communication, capturing client attention and driving innovation through automation to ensure surveillance and boost revenue.
Continue to monitor
Instant messaging messages should be monitored and retained
We enable Compliance to authorize employee instant messaging communications regardless of company policy, whether employee-owned or bring-your-own-device.
Monitoring In Real Time
Instant messaging conversations can be monitored live by compliance officers.
Exporting Content
You can export all of your conversations to e-communication repositories or trader surveillance systems into SFTP folder or via Terranoha API.
Disclaimers
Employee instant messaging conversations can automatically include company disclaimers.
Automate routine queries and requests with Terranoha to deliver high-touch service.
Communication via chat is more natural and conversational. Personalized responses, availability, and support enhance relationship management.
Drive traffic to your platform or portal by sending updates and content automated by the Terranoha Emmie AI engine.
Instant messaging is instant and effective, making it a popular alert channel for urgent notifications.
Increase revenue with a channel that delivers results
Compliant messaging makes instant messaging a powerful and secure channel for engaging customers and communicating with them.
With instant messaging, you can reach clients that aren’t on your corporate collaborative system in the most convenient and preferred place for them—their phones. By leveraging compliant messaging, you can automate updates, reduce friction, and ensure seamless, real-time interactions while maintaining regulatory compliance.