OTC (Over The Counter) business is the buying and selling of financial products directly between two parties, without going through a traditional exchange or intermediary. OTC transactions are usually conducted via phone or online platforms, and involve a variety of products such as stocks, bonds, derivatives, and commodities. These transactions are usually tailored to the specific needs of the parties involved, and are not subject to the same regulation as traditional exchanges.

Regtech (“Regulatory – Technology”) represents one of the key businesses in the Fintech ecosystem. These companies offer services to the banking industry based on innovative technologies such as artificial intelligence, Big Data or the Cloud.

Definition of a user in such a way as to be able to identify him or her with certainty and to provide information on a number of characteristics (work area, e-mail address, etc.)

A chatbot or chatterbot is a software application used to conduct an on-line chat conversation via text or text-to-speech, in lieu of providing direct contact with a live human agent.