Use Case · Trade Finance Automation
Commodity Trade Finance Request Automation
Email request → auto-capture → sanctions & vessel screening → Go/No-Go → compliance sign-off
Workflow
When a trading client requests financing against its credit line, the request arrives
by email and must be checked against the bank’s own rules: counterparty and country
screening, sanctions and vetting checks, and — for financed physical flows — vessel and
container verification. A compliance officer signs off before the account officer can
respond. As trade volumes grow, this manual chain becomes the bottleneck: turnaround
runs 15–45 minutes per request, with error and operational risk at every step.
The Challenge
The Solution
The Impact
The Challenge
- Financing and payment requests captured manually from email
- Counterparty, country, sanctions and vetting checks run by hand
- Vessel and container verification handled as a separate task
- Compliance validation slowing every decision
- 15–45 minutes per request, with error and operational risk
- Account officers spending on capture the time they should spend with clients
The bank needed to answer clients faster without weakening controls.
The Solution
Emmie and the Orchestrator:
- Ingest the bank’s own rules and scenarios
- Capture financing and payment requests automatically from inbound email
- Run name, country, sanctions and vetting checks
- Verify vessels and containers for financed physical flows
- Produce a client analysis report with a go / no-go recommendation
- Route to the compliance officer and archive to the document management system (GED)
The Impact
- Request turnaround cut from 15–45 minutes to about 1 minute
- Operational and error risk reduced
- Consistent, auditable checks applied to every request
- Account officers freed for client relationships and higher-value work
- The bank is first to answer client financing requests
Outcome — Trade finance decisioning becomes fast, controlled and documented.
Manual capture becomes a governed, auditable workflow and faster answers win more business.
